FAQ


	Red Earth is the only repair shop in Edmond specializing in Saab, Subaru and Toyota automobiles.
	Question: Can you tell me what is wrong with my car over the phone?
	Answer: We can make an assumption of the problem based on the information you provide during a conversation. We can even give an estimate of what it would cost should the assumption be correct. However, we cannot properly diagnose a problem or provide a quote for repair until we actually inspect the vehicle.
	Question: Can I supply my own parts for you to install?
	Answer: Do you bring your own steak to a restaurant? We prefer not to install parts that a customer brings to our facility. There are several reasons for this such as: Who diagnosed what is wrong with the vehicle? Are you sure this is the part you need? Is the part supplied correct for your year/make/model of vehicle? Is the part supplied up to our quality standards? We pride ourselves on quality work and that includes quality parts. In our opinion, bring your own parts is the same as taking your own food to a restaurant. However, that being said, we will install your parts but there may be additional charges and we cannot warranty these parts.
Last updated 12/13/2006	Finest Independent Saab, Subaru and Toyota service in Oklahoma.